Conversational AI
Conversational artificial intelligence or conversational AI is a technology that uses machine learning and natural language processing to engage with users in human language.
Updated: November 26, 2023
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Conversational artificial intelligence or conversational AI is a technology that uses machine learning and natural language processing to engage with users in human language.
Conversational AI recognizes user inputs and generates an appropriate response using natural language processing (NLP), large volumes of data, and machine learning (ML). This power of conversational AI is leveraged by AI chatbot software to understand user input and respond with the desired information.
The underlying meaning and intent of a given question is extracted by Conversational AI. It generates relevant and accurate replies using some predefined rules and knowledge base of the system after analyzing the input. Natural language processing, machine learning, text analysis tools, computer vision and speech recognition are five components of conversational AI technology.
A combination of technologies are employed by conversational AI to enable natural and meaningful interactions. Input generation, Input analysis, Output generation and reinforcement learning algorithms are used by system to enable natural and meaningful interactions.
The power of conversational AI platforms are leveraged by different organizations in multiple sectors to increase profits and productivity. Customer service, Healthcare, Financial Services, Sales, Voice assistants and AI-powered search engines are some examples. User experience can be improved and efficiency can be enhanced for businesses of all sizes with the versatility of this technology.