India Alternatives Takes the Lead in $4 Mn Funding for SaaS Startup Kapture CX
India Alternatives Takes the Lead in $4 Mn Funding for SaaS Startup Kapture CX, Advancing Automated Customer Support Operations
Updated: January 6, 2024
In a significant development, Kapture CX, the AI-driven customer support platform, has secured $4 million in funding from India Alternatives, a leading home-grown private equity fund in India.
Co-founded in 2014 by Vikas Garg and Sheshgiri Kamath, Kapture CX specializes in SaaS-based customer support automation. Kapture CX stands out as a vertical-focused enterprise SaaS company, leveraging Gen AI to address real-world practical challenges on a large scale. The platform is dedicated to enhancing customer interactions by providing personalized solutions, marking a notable advancement in the realm of customer support technologies.
Kapture CX's commitment to leveraging artificial intelligence to streamline and enhance customer support operations positions it as a promising player in the evolving landscape of SaaS solutions. The recent funding injection from India Alternatives is poised to propel Kapture CX toward further innovation and growth, solidifying its position as a key player in the realm of AI-driven customer support.