Slovakian AI-powered calling software, CloudTalk, secures $28M in Series B funding
Slovakian company CloudTalk, specializing in an AI-driven calling solution, recently secured $28 million in Series B funding.
Updated: January 20, 2024
Slovakian company CloudTalk, specializing in an AI-driven calling solution, recently secured $28 million in Series B funding. The funding round was spearheaded by KPN Ventures and Lead Ventures, with continued support from existing investors such as Point Nine Capital, henQ, Presto Ventures, and Orbit Capital.
Established in 2016, CloudTalk has been dedicated to facilitating seamless communication between businesses and their customers through phone interactions. The company, under the leadership of CEO Martin Malych, offers a Voice over Internet Protocol (VoIP) business calling solution tailored for customer service and sales teams. This solution not only streamlines workflows but also empowers managers with integrated analytics, enabling them to enhance performance and boost calling efficiency.
CloudTalk's overarching goal is to position customer experience as a paramount competitive advantage for businesses, ultimately driving increased revenue. The VoIP solution provided by CloudTalk is equipped with over 70 features, and it seamlessly integrates with various Customer Relationship Management (CRM) systems and helpdesk tools. Through this comprehensive approach, CloudTalk efficiently gathers, centralizes, and processes all calling data. This enables users to customize their customer experience precisely according to the unique specifications of their business.
By automating workflows and offering a range of integrations, CloudTalk empowers businesses to not only manage their phone communications effectively but also harness data-driven insights for continuous improvement. This recent infusion of $28 million in Series B funding is expected to further fuel CloudTalk's mission of revolutionizing customer engagement through innovative and technology-driven solutions.