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Wolkvox
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ABOUT & FEATURES - WOLKVOX
Wolkvox is the an innovative, reliable, easy to use and fast to implement all in one cloud contact center solution that deliver its service in the SaaS model. The omnichannel predictive dialer, speech analytics, intelligent routing, and a graphic interface of wolkvox helps in developing voice routing, interaction, and chat stand out. Agent Interface, Alerts / Escalation, Audio Capture, Auto-Dialer, Automated Routing, Automatic Transcription, Blended Call Center, Calendar/Reminder System, Call Center Management, Call Disposition, Call Logging, Call Monitoring, Call Recording, Call Routing and Call Scheduling are some of the feature that can be included in Wolkvox.
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