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ABOUT & FEATURES - SNOWFLY

Snowfly is a Speech Recognition Software that can be used by Contact Centers, BPOs, Hospitality, Customer Support, Sales Organization, Collections Agencies, Retail, Logistics, Finance and Wellness Programs. Gamification, Incentives, and Speech Analytics can be leveraged for any of these industry. Your custom business objectives including improved culture, better performance, employee satisfaction, process automation can be achieved and improved. Activity Tracking, Audio Capture, Automatic Transcription, Badge Management, Benchmarking, Call Recording, Collaboration Tools, Concatenated Speech, Contest Management, Customer Experience Management, Customizable Macros, Data Security, eCards, Employee Portal and Employee Recognition are some of the feature that can be included in Snowfly.

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