Cleartouch

ABOUT :

ABOUT & FEATURES - CLEARTOUCH

ClearTouch is a cloud-hosted contact center platform provider that can be used by Banking, Insurance, Healthcare, BPOs, ARM/Collections, eCommerce, and Automotive industries to enhances the customer experience. You don't have to depend on multiple providers to manage your contact center as dialer, telephony, team management, analytics & intelligence, data & digital services, and integrations can be provided. Customer service across all available channels can be enhanced by this Omnichannel contact center software. You will be able to be appropriately staffed with CSRs by accurately forecasting the volume of incoming calls at the desired service level as ClearTouch comes with Call Center Workforce Optimization (WFO) and Workforce Management (WFM) solutions. The process can be simplified with ClearTouch. On-premise can be migrated to our cloud contact center platform. Your teleconsulting infrastructure can be optimized using our VocalRx platform to schedule, confirm, and reconfirm appointments, while collecting feedback from patients. High-quality calling can be ensured for lead generation agency.