Freshdesk
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ABOUT & FEATURES - FRESHDESK
Freshdesk is a cloud based helpdesk system that unifies conversations from email, phone, web, chat and social, and helps you resolve issues across channels effortlessly. You can also automate workflows, offer convenient self-service options, manage SLAs, and generate reports with Freshdesk. Your team can continue supporting your customers without requiring excessive hand holding with intuitive onboarding process of Freshdesk. Freshdesk makes it easy for your team to provide support with no distractions with an intuitive UI that has been designed to boost agent productivity. Team performance can be tracked, customer satisfaction can be measured and bottleneck can be identified by using customizable dashboard and reports.
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If you are in search of alternatives to Freshdesk , you will find numerous options in the market. To assist you in selecting the most suitable software, we have compiled a list of the top Freshdesk alternatives.
