Gainsight CS
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ABOUT & FEATURES - GAINSIGHT CS
Gainsight CS is a customer marketing platform that is specifically designed for Customer Success Managers. CSMs are provided with a single, centralized view of all their most important insights and action items for their customer portfolio. Functionality such as tasks, customer activities, reports and more from across the platform can be brought into a single, personalized view. Data can be consolidated from multiple sources into a central view, which enable teams to quickly and easily access a holistic view of the customer and their journey. Your cross-functional team will be able to deliver customer outcomes by surfacing key insights on the go by using mobile app and in the tools they use everyday, such as your CRM and video conferencing platform.
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