Genesys Cloud CX
ABOUT :
ABOUT & FEATURES - GENESYS CLOUD CX
Genesys Cloud CX is an all in one cloud contact center solution that helps you manage and understand omnichannel interactions in a customer journey. Your employees will be able to handles all communications such as voice, chat, email, text message and more with a single tool. Supervisors and admins can be provided with a single, intuitive interface that makes it easier to serve customers. New channels can be added instantly, deploying in minutes and a product built can be innovated for change. Costly development, integration and ongoing support services can be avoided as everything is built in . Your employees can be empowered with multichannel recording, quality management, workforce management and more.
Website
If you are in search of alternatives to Genesys Cloud CX, you will find numerous options in the market. To assist you in selecting the most suitable software, we have compiled a list of the top Genesys Cloud CX alternatives.
