Hotjar

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ABOUT & FEATURES - HOTJAR

Hotjar is a behavior analytics software that makes it easy to understand how users are really experiencing your site without drowning in numbers. Guesswork can be eliminated by watching Session Recordings and see how people are really using your product. Data can be collected on how people interact with and experience your website by the help of Session Recordings and Incoming Feedback which can be used to improve UX and increase customer satisfaction. Customer Satisfaction (CSAT), Net Promoter Score (NPS) and the Voice Of Customer (VOC) can be tracked. You will be able to look at the behavior of user and the right questions at the right time can be asked to see where they get stuck.