LiveVox

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ABOUT & FEATURES - LIVEVOX

LiveVox is an outbound dialing solution consists of four separate dialing solutions spanning Manual, Preview-All, Human Call Initiator, and Automated. Each of these dialing system is available for selection based on business needs. You will have the highest level of risk mitigation while driving performance and efficiency across your contact center with these four separate outbound dialing systems. You can also enhance your lead generation capabilities. Your engagement strategies can be optimized and today's regulatory requirements can be managed with four separate outbound dialing system. Multiple channels with personalized message can be used to convert on the initial interest by getting in touch with prospects quickly and efficiently. You can fine-tune your interactions by gaining the insights. Comprehensive compliance controls can be leveraged that simplify how you address TCPA, FDCPA, and other regulations. All controls can be implemented across your in-house or outsourced operations and are configured on-demand. Multichannel contact compliance can be simplified by setting automatic controls that cannot be overridden, eliminating the possibility of human error.