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Planview Changepoint
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ABOUT & FEATURES - PLANVIEW CHANGEPOINT
Planview Changepoint is an end-to-end professional services automation (PSA) solution can be used byprofessional services organizations (PSOs) and enterprise service organizations (ESOs) to streamline quote-to-cash and drive profitability. The entire services lifecycle from opportunity to billing can be empowered. It help advancing operational effectiveness and delivering the visibility needed to maximize utilization, improve customer satisfaction, and increase profitability. Staffing levels can be optimized using powerful capacity forecasting and planning capabilities. Delivery confidence can be gained while generating profits from happy customers. You can reach the customer when needed as you will never lose sight of who your key customer contacts are with contact documentation. You can immediately know your customer lifecycle health based on the most important KPIs. Every aspect of the customer lifecycle can be discovered and every financial opportunity can be capitalized with Quote-To-Cash Project Lifecycle Management. All key customer lifecycle information can be grouped in a way where everything makes sense with Carding Components.
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