Remote Access Plus

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ABOUT & FEATURES - REMOTE ACCESS PLUS

Remote Access Plus is a secure and comprehensive enterprise remote support solution that can be used by system administrators and IT help desk technicians for troubleshooting Windows, Mac and Linux computers from a central location. Troubleshooting time can be reduced from days to minutes and elite remote assistance can be enabled by powerfully built tools like advanced remote desktop sharing, remote command prompt, registry, Wake on LAN, remote shutdown, file manager and more. The technician can remotely controls the end-user's computer to troubleshoot it through Remote Desktop Sharing sessions. These remote sessions can be monitored and supervised by recording them for auditing and security purposes as well as also be used for demonstration purposes to make technicians understand how to deal with peculiar situations. A complete visibility over all the remote control sessions, chat sessions and registry value export changes carried out using Remote Access Plus can be provided in a holistic view.