Salesforce Field Service
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ABOUT & FEATURES - SALESFORCE FIELD SERVICE
Salesforce Field Service is an all in one app for field services providers that can be used by companies to deliver trusted field service from anywhere. Productivity can be increased online and offline, with field service built for anything. You can schedule seamlessly, reduce costs and improve efficiency by using this all in one CRM. Essential projects can be prioritized and jobs can be intelligently assigned from anywhere. Field service calls can be resolved faster, appointment scheduling can be automated, and agents, dispatchers, and techs can be managed easily. Work orders can be created and managed for field service operations as well as Knowledge articles and track SLA compliance can be instantly viewed with Milestones. You can pull in data across Salesforce as work orders are integrated with Accounts, Contacts, Assets, Cases, Entitlements, and other objects. Truth based service appointments can be instantly booked from the Service Console or a Customer Community. Jobs are automatically assigned to the right resource based on time, skills, location, and any business rules with intelligent scheduling to increase employee productivity.
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If you are in search of alternatives to Salesforce Field Service, you will find numerous options in the market. To assist you in selecting the most suitable software, we have compiled a list of the top Salesforce Field Service alternatives.