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ABOUT & FEATURES - SMARTKARROT

SmartKarrot is an all in one customer success platform that can be used by SaaS, Mobile & Web applications. Recurring revenue businesses driving customer experience, customer engagement, customer success, product success to help deliver winning customer outcomes at scale. Churn can be effectively reduced and CSM efficiencies of scale can be generated. Tasks, alerts and touchpoints can be monitored through automated dashboards. Health scores can be monitored and value can be added to customers through product monitoring dashboards. All customer data and actionable insights can be provided in a single view to deliver personalized experiences. Personalized onboarding journeys can be delivered, tracked, and automated at scale to enhance customer success.

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