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ABOUT & FEATURES - SPARROW

Sparrow is an organizational productivity suite that provides you all of essentials for a seamless customer experience. Management applications can be unified and aligned across business functions between the front end and back end. Market survey, debt collections, sales automation and call center helpdesk can be aligned with an integrated ticketing system. The power of automation and conversational AI can be leveraged by this digital customer experience platform. This unified agent desktop with BI Tools can be used by Enterprises in BFSI, Telcos, Healthcare, Logistics, Retail, Education, BPO, Call center, Non Banking Institutions, Micro finance. CRM, Ticketing, Survey & Debt Collection can be provided with this fully integrated Cloud Customer Service Solution.

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